How To Use It

Select NoMa Connected from the list of wireless networks. Click the CLICK HERE box to agree to terms and conditions. You’re connected! The network will remember your device for two hours.

If you have difficulties, please contact customer service at (877) 495-9434 or [email protected].

FAQ

How do I connect?

For access: Select NoMa Connected from the list of wireless networks. Click the CLICK HERE box to agree to terms and conditions. You’re connected! The network will remember your device for two hours.

Whom do I contact if I'm having problems connecting to the free WiFi system?

Please call (877) 495-9434 or e-mail [email protected].

Who may use the network?

The network is available to the general public. Anyone with a laptop, smartphone, tablet, or other mobile device may access the outdoor WiFi.

Who funds the WiFi system?

The NoMa BID funds and manages the WiFi network. The District Department of Transportation and the following property owners have participated by allowing equipment on their buildings or street poles: Principal and Polinger, Shannon and Luchs; The JBG Companies; The CIM Group; First Potomac Realty Management; StonebridgeCarras; and Republic Properties. Special thanks to DDOT and these properties for making free NoMa WiFi possible!

Which areas are covered by the WiFi network?

Please click here for a map of the existing and proposed WiFi coverage. The system covers outdoor spaces in the public realm; it is not intended for interior spaces such as building lobbies, offices, or apartments.

What kind of system performance should I expect?

The NoMa WiFi system is a mesh network, with four internet data lines. Performance and download capabilities will depend on the number of people using the network at any given time, as well as the type of devices they are using. During busy times, transfer speeds will be limited to 2 MB/second. In other words, the system is not intended for heavy data usage, such as downloading massive files or streaming large videos.

Is my information safe while using wireless?

The NoMa BID seeks to foster collaboration and creativity in the neighborhood. Providing this complimentary outdoor public service will add liveliness to NoMa’s streets and connect friends, associates, and neighbors.

Are any websites blocked?

Yes. Sites containing adult materials or content accessed through BitTorrent or other peer-to-peer networks are prohibited.